Job Title: Customer Success Executive / After-Sales Executive (AI Products)

Employment Type: Full-time

Location: Jaipur, Rajasthan (In office)

Experience: 0–2 years (Freshers with strong communication skills also encouraged to apply)

About the Role

We're looking for a Customer Success Executive to drive B2B customer success for Alpever's AI product suite — working directly with the founder to manage relationships with OEMs, dealer networks, and automobile businesses. This is an ownership-heavy role for someone who wants to build a career in customer success and B2B technology within a fast-growing AI startup.

Responsibilities

- Own the end-to-end post-sales customer journey — from onboarding to ongoing support
- Coordinate customer onboarding, training, and product implementation
- Build and maintain strong customer relationships
- Understand customer requirements, feedback, and concerns
- Coordinate with internal teams to resolve customer issues
- Ensure timely follow-ups and customer satisfaction
- Drive product adoption and customer engagement




- Identify opportunities for renewals, upselling, and referrals
- Maintain accurate customer records and activities in CRM
- Work closely with Sales, Product, and Technology teams

What We're Looking For

- 0–2 years of experience in customer success, after-sales, account management, or related fields
- Freshers with strong communication skills also encouraged to apply
- Excellent communication, relationship-building, and problem-solving skills
- Strong follow-up and coordination abilities
- Genuine interest in AI, SaaS, or B2B technology
- Self-starter who can operate independently with minimal supervision
- Must be based in or willing to relocate to Jaipur

What We Offer

- High ownership from day one — direct access to the founder and customers.
- Exposure to AI, SaaS, and B2B technology.
- Opportunity to shape the Customer Success function early in a growing AI company.
- Performance-linked growth and incentive structure.

📌 Customer Support Executive (Jaipur)
🏢 Alpever Technologies
📍 Jaipur