Team Leader – Australian Telecom Outbound Sales

About the Role

Teleminds Infotech Pvt. Ltd. is looking for an experienced and result-oriented Team Leader to manage our Australian Telecom Outbound Sales process.

The ideal candidate should have 6–7 years of relevant team-leading experience, preferably in an international outbound sales process, with strong people-management, sales, and performance-monitoring skills.

Key Responsibilities

- Lead, manage, and motivate a team of outbound sales executives.
- Drive the team toward daily, weekly, and monthly sales targets.
- Monitor individual and team performance and identify areas for improvement.
- Conduct regular coaching, feedback, and performance review sessions.
- Ensure adherence to sales processes, quality standards, and compliance requirements.
- Handle escalations and resolve customer or process-related issues effectively.
- Track key performance metrics such as conversion rate, revenue, productivity, and attendance.
- Conduct team huddles and provide regular updates on targets and performance.
- Work closely with Operations and Quality teams to improve overall process performance.
- Maintain a positive, disciplined, and target-oriented work environment.
- Prepare and share regular performance reports with management.

Candidate Requirements





- 6–7 years of experience in team handling/team leadership, preferably in an international outbound sales process.
- Prior experience in Australian Telecom / Australian B2C Telecom sales will be highly preferred.
- Strong understanding of outbound sales and lead-conversion techniques.
- Proven experience managing sales targets and team performance.
- Excellent communication and interpersonal skills.
- Robust coaching, mentoring, and people-management abilities.
- Ability to work in a fast-paced, target-driven environment.
- Good analytical and problem-solving skills.
- Comfortable working in the 6:00 AM – 3:00 PM shift.
- Candidates should be comfortable commuting to Salt Lake Sector V, SDF More, Kolkata.

What We Offer

- Competitive salary negotiable for the right candidate.
- Pick-up facility available in and around Kolkata.
- Opportunity to work with an international telecom sales process.
- Growth opportunities within the organization.
- Professional and performance-driven work environment.

Location & Shift

Work Location: Salt Lake Sector V, SDF More, Kolkata

Shift Timing: 6:00 AM – 3:00 PM

Transport: Pick-up available in and around Kolkata

Interested candidates can apply with their updated CV to HR Ajanta ((phone hidden))

📌 Team Leader – Australian Telecom Outbound Sales (Kolkata)
🏢 TELEMINDS INFOTECH
📍 Kolkata