RECOVERY ADVISOR (Bengaluru)

RECOVERY ADVISOR (Bengaluru)

17 Sep
|
Airtel
|
Bengaluru

17 Sep

Airtel

Bengaluru

WE ARE HIRING FOR RECOVERY ADVISOR

Contact customers via phone, email, and other communication channels regarding overdue accounts.

Review customer account information and assess outstanding balances.

Negotiate payment plans and settlement arrangements with customers.

Follow up on broken payment arrangements and unresolved accounts.

Maintain accurate records of customer interactions and recovery activities.

Investigate disputes and work with relevant departments to resolve issues.

Ensure compliance with industry regulations, company policies, and ethical collection practices.

Monitor recovery targets and achieve collection KPIs.

Escalate complex or high-risk cases to senior management when necessary.

Provide excellent customer service while handling sensitive financial situations.

📌 RECOVERY ADVISOR (Bengaluru)
🏢 Airtel
📍 Bengaluru

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