- Sales Coordination: Processing incoming sales orders, verifying customer details, and coordinating with the warehouse or service team for delivery.
- Invoice Generation: Creating GST-compliant invoices using software like Zoho. This includes calculating discounts, taxes (CGST/SGST/IGST), and shipping charges.
- Ledger Maintenance: Updating "Sundry Debtors" (customer) accounts and ensuring all sales entries match the physical dispatch of goods.
- Payment Tracking: Monitoring bank statements or UPI apps to record incoming payments and "knocking off" paid invoices in the system.
- Payment Follow-up: Sending periodic reminders (via email, WhatsApp, or phone) to clients with overdue balances to ensure timely collections.