- Greet and assist patients professionally and ensure a positive clinic experience.
- Handle calls, WhatsApp enquiries, patient queries and appointment bookings.
- Schedule, reschedule and confirm appointments while coordinating with doctors.
- Manage patient registration, records, billing, receipts and payment collections.
- Follow up with patients for appointments, pending treatments and treatment plans.
- Maintain daily reports, patient data and ensure proper adherence to clinic SOPs.
- Support patient enquiry conversion, recalls and reactivation while maintaining excellent communication and service standards.
- Basic computer knowledge and familiarity with MS Office.
- Experience with appointment/clinic management software is preferred.
- Positive follow-up and coordination skills.
- Ability to handle multiple tasks during busy clinic hours.
- Good telephone etiquette.
📌 Receptionist / Front Office Executive (Mira Bhayandar)
🏢 Dentist4u
📍 Mira Bhayandar
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