17 Sep
|
M INTERGRAPH SYSTEMS PRIVATE
|
Jaipur
17 Sep
M INTERGRAPH SYSTEMS PRIVATE
Jaipur
Company: M Intergraph Systems Pvt. Ltd.
Role: Service Coordinator Location: Jaipur & Delhi Experience: 1–3 Years Gender Preference: Male
Job Responsibilities • Coordinate with Field Engineers for daily service activities, site visits, and issue resolution.
• Coordinate with vendors for hardware, spare parts, service requirements, and technical support.
• Handle service requests, complaints, and follow-ups with clients and vendors.
• Track and maintain service tickets, engineer schedules, site visit reports, and service records.
• Ensure timely allocation and closure of service calls.
• Coordinate with internal teams, field engineers, vendors, and clients for smooth service operations.
• Follow up on pending service issues and ensure timely resolution.
• Prepare daily/weekly service reports and maintain proper documentation. Required Skills & Qualifications
• 1–3 years of experience in Service Coordination,
Technical Coordination, or the Hardware/IT Industry.
• Experience in vendor coordination and field engineer coordination. • Good knowledge of computer hardware, IT products, peripherals, or related technical services. • Solid communication and interpersonal skills. • Good follow-up and coordination skills. • Ability to manage multiple service requests and prioritize tasks. • Basic knowledge of MS Excel, Word, and email communication. • Good problem-solving and organizational skills.
• Comfortable coordinating with clients, vendors, and field engineers.
Preferred Industry Experience Candidates with experience in IT Hardware, System Integration, Networking, CCTV, or IT Services will be preferred
📌 Service Coordinator (Jaipur)
🏢 M INTERGRAPH SYSTEMS PRIVATE
📍 Jaipur