International Voice Process Executive – US Process
Company: MoonElevate Solution Pvt Ltd
Location: Koramangala, Bengaluru
Salary: ₹25,000 – ₹30,000 per month
Experience: Fresher & Experienced candidates can apply
Education: 12th Pass / Graduate
Shift: Night Shift
Process: Voice Process – Inbound & Outbound
Joining: Immediate Joiners Preferred
Transport: One-way cab facility provided
Job Description:
MoonElevate Solution Pvt Ltd is looking for enthusiastic and customer-focused International Voice Process Executives to join our US Process team.
The selected candidates will be responsible for handling customer enquiries, assisting customers with loan-related applications, explaining loan details clearly, and conducting follow-ups through professional communication.
This role involves both inbound and outbound calls and requires candidates with good English communication and customer-handling skills.
Key Responsibilities:
- Handle inbound and outbound customer calls related to loan services.
- Respond professionally to customer enquiries and provide accurate information.
- Assist customers with loan-related applications and processes.
- Explain loan details, terms, and procedures clearly to customers.
- Follow up with customers regarding loan enquiries and applications.
- Maintain professional communication and build a positive customer experience.
- Record and update customer information accurately.
- Handle customer queries and provide appropriate assistance.
- Follow company processes, guidelines, and quality standards.
Eligibility & Skills:
- 12th Pass or Graduate candidates can apply.
- Freshers are welcome to apply.
- Candidates with prior BPO/voice process experience are also eligible.
- Good English communication and verbal skills.
- Good listening and customer-handling skills.
- Basic computer knowledge.
- Ability to communicate confidently with customers.
- Positive attitude and willingness to learn.
- Comfortable working in a night shift.
Compensation & Benefits:
- Salary: ₹25,000 – ₹30,000 per month.
- One-way cab facility provided.
- Immediate joining opportunity.
- Professional work environment.
- Training and process guidance will be provided.
Working Details:
Working Days: 5
Weekly Off: Saturday&Sunday;
Shift Timing: Night Shift
Why Join MoonElevate?
- Opportunity to start or build your career in an international BPO workplace.
- Freshers can apply.
- Structured training and process support.
- Professional and growth-oriented workplace.
📌 International Voice Process Agent (Bengaluru)
🏢 Moonelevate Solution Private
📍 Bengaluru
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