*Telecaller — Sheffy*

*About Sheffy:* we're a Delhi NCR catering business — personal events at home, and food services for corporate offices. We don't own kitchens; we work with a network of around 65 partner kitchens and chefs.

*The role*

You're the first person a client speaks to. You take and make the calls, understand what the client is planning, work out whether we're the right fit, give them a credible starting price, and hand a clean brief to the team that builds the menu and issues the quote.

*What you'll do*

- Call and WhatsApp inbound enquiries — around 30-40 calls a day

- Qualify every lead: guest count, date, venue, occasion, veg or non-veg

- Give a starting price from our pricing sheet — and hold it

- Follow up until the client decides, either way

- Hand over a complete brief and keep the lead records clean

*Hours — please read this properly*

This is *not a 10-to-6 job*. Most of our clients are only free to talk in the *late evening*, and that's when they expect us to call.



*Sundays are working days* — weekends are when people sit down and plan their events. If that doesn't suit your life right now, this isn't the role, and that's fine.

*What we're looking for*

- *Fluent English — essential.* And Hindi: the client chooses the language, not you, so you have to switch comfortably.

- At least a year on the phone with customers — sales, inside sales, support or similar

- Comfortable with numbers; you'll be quoting per-head prices live on a call

- Someone who won't discount to close, and won't promise what we can't deliver

- Your own laptop, a reliable internet connection and a handset. We provide the SIM.

*What we offer*

- *₹25,000 per month, fixed*

- Three-month probation; *sales-based incentives will be looked at after that*

- *Work from home if you'd prefer* — we're open either way

- Real training: you'll be taught our pricing and our menus properly, not thrown at a phone

📌 Sales Manager (Gurugram)
🏢 Polaris Ventures
📍 Gurugram