Job Title: Technical Documentation & Tech Support Engineer

Company: Optik Precision Instruments

Location: Bengaluru, Delhi NCR

Experience Level: 1–4 years (Mid-Level)

Optik Precision Instruments - a leading name in industrial cameras, lights, lenses, and accessories for the machine vision industry - is looking for an adaptable, detail-oriented technical skilled to streamline our product documentation and evolve into a key technical support and sales-enablement specialist.

Role Overview

This is a high-growth role starting with a crucial internal foundation project: building a modern, organized system for our technical product documentation.

Once our product data architecture is established, your role will transition into direct customer support, technical troubleshooting, and working alongside our sales engineers to solve challenging vision application problems for clients.

Key Responsibilities
- Phase 1 (Delhi NCR - Initial ~3 months)Technical Documentation & Data Management
- Design, organize, and maintain a standardized system for generating technical data sheets,



drawings, and user manuals for our cameras, lenses, and lighting products.
- Work with internal engineering teams to translate complex hardware/software specifications into clear, professional customer-facing documentation.
- Ensure consistent formatting, technical accuracy, and version control across all product literature.
- Phase 2 (Option of Delhi NCR or Bengaluru - Full Time)Customer Support & Sales Assistance
- Provide tier-1 and tier-2 technical support to customers' integration issues, hardware setups, and troubleshooting.
- Assist the sales team by analyzing customer application requirements, recommending suitable camera/lens/light combinations, and preparing technical proposals.
- Create customer-facing technical FAQs, application notes, and integration guides based on recurring client inquiries.

Qualifications & Requirements
- Experience: 1 to 4 years of professional experience i

📌 Technical Documentation (Bengaluru)
🏢 OptikPrecision
📍 Bengaluru