- Handle front-desk operations and welcome visitors, clients, and guests professionally.
- Attend and manage incoming calls and make outgoing calls as required.
- Handle customer/inquiry calls and provide basic information about the company, products, and services.
- Follow up with leads and prospective customers through phone calls and WhatsApp.
- Maintain records of calls, inquiries, leads, and follow-ups.
- Coordinate appointments, meetings, and visitor schedules.
- Communicate with customers in a polite and professional manner.
- Coordinate with the internal team regarding customer inquiries and requirements.
- Maintain basic office records and assist with routine administrative tasks.
- Ensure the reception area is organized and presentable.
Requirements
- Good communication and interpersonal skills.
- Comfortable speaking with customers over the phone.
- Basic knowledge of MS Office, WhatsApp, and computer operations.
- Pleasant personality and qualified attitude.
- Good Hindi and English communication skills; knowledge of the local language will be an advantage.
- Previous experience in reception, telecalling, customer support, or a similar role is preferred.
Key Skills
Communication | Telecalling | Customer Handling | Follow-ups | Lead Management | Front Desk Management | Basic Computer Skills
Experience: 0–2 years
Job Type: Full-time
📌 Receptionist Cum Telecaller (Indore)
🏢 Vision Media Private
📍 Indore
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