• Input complete solar loan lead and customer details accurately into the company's LOS portal.

• Create and process loan applications based on leads provided by the company.

• Ensure customer information, documents and other required details are correctly captured in the LOS.

• Support the Sales team with case login, documentation, application status and process-related queries.

• Handle basic customer queries and coordinate with the relevant team for resolution.

• Coordinate closely with the Credit team for clarifications, pending information and case movement.

• Follow up on pending cases and ensure applications move within defined turnaround times (TAT).

• Identify errors or missing information in applications and coordinate with Sales/customers for correction.

• Maintain accurate case records and provide regular updates to the Sales team.

• Achieve defined login, productivity and turnaround-time targets.

• Follow company SOPs, KYC requirements and applicable lending/compliance processes.

📌 Telesales Executive (Mumbai)
🏢 Hagnos Marketing and Consulting
📍 Mumbai