? WE’RE HIRING | ICICI LOMBARD GENERAL INSURANCE ?

Vertical: Retention

? Designation: Customer Retention Manager (CRM)

? Process: 100% Voice | outbound Calling

? JOB RESPONSIBILITIES:

? Make outbound calls to existing customers

? Renew insurance policies of existing customers

? Explain policy benefits, renewal offers, and coverage details

? Convince customers and close renewals effectively

? Achieve renewal and retention targets

? Update customer details and renewal status accurately

✅ JOB REQUIREMENTS:

✔ Valuable communication skills in Hindi & English

✔ Strong sales mindset & thought process

✔ Experience in outbound sales preferred

✔ Knowledge of insurance or sales is an added advantage

✔ Graduation is mandatory

✔ Experience: 0–2 Years (Fresher’s can apply)

Shift Timings & Week Offs: Rotational Shifts: 9:00AM – 6:30PM & 10:00am to 7:30pm (Any 9.5 Hrs. shift) ? 6 Days Working ? 1 Rotational Week-Offs

? Salary Package:

✨ Fresher: ₹12,500 (In-hand) | CTC: ₹2.10 LPA

✨ Experienced: Up to ₹18,000 (In-hand) | CTC: ₹2.79 LPA

? High earning potential with performance-based incentives

📌 Client Retention Associate (Navi Mumbai)
🏢 ICICI Lombard
📍 Navi Mumbai