- Key Responsibilities
- Handle inboundcalls from customers.
- Understand customer queries and provide appropriate solutions.
- Maintain a professional and positive customer experience.
- Resolve customer issues within defined timelines.
- Accurately update customer information and interactions in CRM.
- Meet quality, productivity, and customer satisfaction targets.
- RequirementsExcellent verbal communication skills in English.
- Positive listening and problem-solving abilities.
- Comfortable working in rotational shifts.
- Basic computer knowledge.
- Freshers can apply; international voice experience is an added advantage.
📌 International BPO Executive (Noida)
🏢 careersource
📍 Noida
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