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Experience: 5+ yrs

Location: Bengaluru, Hyderabad, Delhi, India

Job Type: Full-time

We are looking for an experienced Senior D&T; Analyst with robust hands-on expertise in Workbrain, Kronos/UKG, and Workforce Management systems to support production operations, system enhancements, testing, and transformation initiatives.

The role will focus on ensuring the stability and continuous improvement of workforce management solutions supporting Time & Attendance, Scheduling, Timekeeping, and Payroll integration processes. The ideal candidate will bring strong analytical and troubleshooting capabilities, along with experience working across business, HR, Payroll, technical, and vendor teams in a global environment.

Requirements

KEY RESPONSIBILITIES
- Provide production support for Workbrain, Kronos/UKG, and Workforce Management applications.
- Troubleshoot system issues, incidents, defects, configuration problems, and integration failures.




- Perform detailed root-cause analysis and coordinate timely resolution of production issues.
- Support system enhancements, configuration changes, workflows, and process improvements.
- Support Time & Attendance, Timekeeping, Scheduling, and Payroll processes and integrations.
- Gather, analyse, and document business and system requirements from stakeholders.
- Translate business requirements into functional solutions and system changes.
- Coordinate functional and integration testing for application enhancements and fixes.
- Support UAT, defect tracking, validation, and business sign-off activities.
- Manage release and deployment activities across development, testing, and production environments.
- Support application upgrades, patches, enhancements, and transformation initiatives.
- Coordinate with HR, Payroll, business users, technical teams, vendors, and global stakeholders.
- Monitor application performance and identify op

📌 kronos support (Bengaluru)
🏢 Weekday AI
📍 Bengaluru