17 Sep
|
Dreams Creations
|
Ujjain
17 Sep
Dreams Creations
Ujjain
We are looking for a responsible, trustworthy and well-mannered Caretaker to manage the day-to-day operations of our BnB property in Ujjain. The caretaker will be the primary on-site point of contact for guests and will ensure that the property is clean, well-maintained and guest-ready at all times.
Key Responsibilities
Guest Management
- Welcome guests and assist with check-in and check-out.
- Handle guest queries, requests and basic complaints professionally.
- Assist guests with information regarding Mahakaleshwar Temple, local attractions, transportation, restaurants, etc.
- Maintain good communication with guests through phone/WhatsApp.
- Ensure guests have a comfortable and pleasant stay.
Property Management
- Ensure the property is clean, presentable and ready before every guest check-in.
- Regularly inspect rooms, bathrooms, kitchen, common areas and outdoor areas.
- Check lights, ACs, geysers, plumbing, appliances, locks and other facilities.
- Immediately report any maintenance issue or damage.
- Coordinate with plumbers, electricians, technicians and other service providers when required.
- Ensure proper security of the property.
Housekeeping & Inventory
- Supervise housekeeping and cleaning activities.
- Ensure bedsheets, towels and other linen are clean and available.
- Maintain inventory of toiletries, cleaning supplies, water bottles and other guest essentials.
- Keep track of consumables and inform the owner before stocks run low.
- Ensure proper handling and storage of property items.
Bookings & Daily Operations
- Coordinate with the owner regarding guest arrivals and departures.
- Maintain a record of check-ins, check-outs and occupancy.
- Assist in coordinating bookings received through Airbnb, Booking.com, direct bookings, etc.
- Take photographs/videos of any damage or maintenance issue when required.
- Maintain basic daily records of expenses and purchases.
Emergency & Other Duties
- Be available on-site/on-call for urgent guest requirements.
- Handle minor emergencies responsibly and immediately inform the owner.
- Coordinate with local authorities or emergency services if required.
- Ensure house rules are followed by guests.
- Perform other reasonable duties related to the smooth operation of the BnB.
Candidate Requirements
- Honest, reliable and responsible.
- Valuable communication and interpersonal skills.
- Polite and guest-friendly attitude.
- Basic knowledge of smartphones, WhatsApp and Google Maps.
- Ability to coordinate with local vendors and service providers.
- Basic understanding of electrical, plumbing and general property maintenance is an advantage.
- Previous experience in a hotel, homestay, BnB, guest house or property management will be preferred.
- Knowledge of Hindi is essential; basic English is preferred.
- Must be comfortable working flexible hours depending on guest check-ins/check-outs.
- Valid driving licence would be an added advantage.
📌 Caretaker (Ujjain)
🏢 Dreams Creations
📍 Ujjain