Customer Care Executive (Jaipur)

Customer Care Executive (Jaipur)

17 Sep
|
Shreya Agarwal
|
Jaipur

17 Sep

Shreya Agarwal

Jaipur

Customer Care Executive – Garment Ecommerce

Responsibilities

Handle customer queries via calls, WhatsApp, messages, and email.

Manage website and marketplace order-related issues.

Assist with delivery, returns, exchanges, refunds, sizing, and product queries.

Follow up and resolve customer issues within timelines.

Coordinate with warehouse, dispatch, ecommerce, and accounts teams.

Maintain professional and clear customer communication.

Key Requirements

Valuable English and Hindi communication.

Strong customer handling and convincing skills.

Basic knowledge of ecommerce and online orders.

Comfortable with email, WhatsApp, and Excel.

Prior customer care/ecommerce experience preferred.

📌 Customer Care Executive (Jaipur)
🏢 Shreya Agarwal
📍 Jaipur

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