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- Configures and implements SAP Customer Service order & Monitoring, analyzing, and resolving support tickets (incidents or service requests) based on priority
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- Mapping business requirements to SAP solutions to optimize customer service order process
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- AMS Support on SAP CS operation business process
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- Bridge business needs with technical solutions by analyzing operations, creating functional specs, performing testing, and providing post-go-live support
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- Analyzing and improving existing SAP CS processes to increase efficiency.
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- Expert in Incident Management and Problem management
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📌 SAP CS Hana (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad
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