Job Description
Mega Walk-In Drive at HCL Tech | Process Associate (Non-Voice) | Freshers
nHCL Tech is conducting a walk-in drive for the role of Process Associate in Chennai.
nRole: Process Associate
nProcess: Non-Voice
nShift: US Shift
nLocation: Chennai
nWalk-In Details
nDate: 15th & 16th September 2026
nTime: 10:00 AM to 2:00 PM
nVenue: AMB-6, Ambattur Industrial Estate, Chennai - 600058
nRole Overview
nThe Process Associate will support customer operations through email and chat channels while ensuring accuracy in data management and delivering a high standard of customer service. The role plays a key part in improving operational efficiency and enhancing customer experience.
nKey Responsibilities
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- Respond to customer queries and concerns through email and chat.n
- Ensure accurate data entry, updates, and maintenance across systems.n
- Investigate and resolve customer issues within defined processes.n
- Escalate complex cases to the appropriate support teams.n
- Maintain process compliance and service quality standards.n
nEligibility Criteria
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- Freshers from the 2025 and 2026 batches.n
- Arts & Science graduates only.n
- Strong written communication skills are essential.n
nEducational Qualification
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- Bachelor's degree in arts & science disciplines.n
nNot Eligible
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- BE / B.Techn
- MCAn
- M.Techn
- IT Engineering graduatesn
nCandidates who meet the eligibility criteria are encouraged to attend the walk-in drive with an updated resume and relevant academic documents.
nHR SPOC: Aswini A
nPlease share this chance with eligible candidates who are looking to start their careers with HCLTech.
n#HCLTech #Hiring #WalkinDrive #FreshersHiring #ProcessAssociate #NonVoiceProcess #ChennaiJobs #ArtsAndScienceGraduates #CustomerSupport #EmailSupport #ChatSupport #JobsForFreshers #CareerOpportunity #USShift
📌 Mega Walkin Drive at HCL Tech for Non-Voice Process (Tamil Nadu)
🏢 HCLTech
📍 Tamil Nadu
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