Job Description
The Client Services Executive will act as the primary coordination point between the client and Metaverse911's internal teams after a project is confirmed. The role requires someone who is highly organised, proactive and comfortable coordinating multiple people, deadlines and project requirements simultaneously. This is not a cold-calling or sales role. The primary responsibility is to make sure that clients receive the right solution, at the right time, with clear communication throughout the project.
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Key ResponsibilitiesClient Communicationn
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- Act as the primary point of contact for assigned clients after project confirmation.n
- Understand the client's final requirements, timelines, venue details and deliverables.n
- Conduct regular client follow-ups and project update calls.n
- Ensure clients receive timely updates instead of having to continuously follow up.n
- Document client feedback, approvals and changes clearly.n
- Maintain professional communication through email, WhatsApp, calls and meetings.n





Project CoordinationnCoordinate projects involving solutions such as:
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- HoloBox implementationsn
- AR experiencesn
- VR/MR applicationsn
- AI-based experiencesn
- Interactive kiosksn
- Holographic solutionsn
- Exhibition technologyn
- Immersive contentn
- Custom XR implementationsn

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Internal Team Coordinationn

nWork closely with:
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- XR developersn
- Designersn
- 3D/content teamsn
- Hardware teamsn
- Operationsn
- Logisticsn
- Vendorsn
- Sales teamn
- In office implementation teamsn

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nEnsure every department clearly understands:
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- What needs to be deliveredn
- Client expectationsn
- Deadlinesn
- Pending approvalsn
- Dependenciesn
- Changes requested by the clientn

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Project Documentationn

nMaintain proper documentation for every project, including:
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- Client requirement sheetn
- Project briefn
- Scope of workn
- Client approvalsn
- Content received from the cli

📌 Client Services Manager (Noida)
🏢 Metaverse911: Metaverse Experience Center
📍 Noida