Must Have’s

n• 5–10 years of experience in managing large-scale operations, preferably in consumer, retail, or

nservice-oriented sectors.

n• Proven experience in city-level or regional operations management in a fast-paced, customer-centric

nbusiness (preferably healthcare, retail, or service industry).

n• Strong understanding of P&L; management, business growth, and operational processes.

n• Excellent leadership and people management skills with experience handling multi-functional teams.

n• Strong analytical and problem-solving abilities with a data-driven approach.

n• Exceptional communication, stakeholder management, and decision-making skills.

n• Experience in handling enterprise/business partnerships, B2B sales, or institutional business development will be

nan added advantage.

n• Ability to work in a high-growth, dynamic setting and deliver results under pressure.

n

nYour Day

n• Own and manage the P&L; for the city,



ensuring profitability and operational efficiency across all

ncenters.

n• Lead, mentor, and motivate center managers, operations, and salesteams to achieve business

nobjectives.

n• Ensure best-in-class customer experience through operational excellence, processimprovement,

nand team engagement.

n• Collaborate with central teams (Marketing, HR, Finance, Supply Chain, and Tech) to execute

nstrategic plans.

n• Analyze key performance metrics, identify gaps, and implement initiatives to improve revenue and

nproductivity.

n• Drive local marketing initiatives and partnershipsto enhance visibility and customer acquisition.

n• Own and grow the enterprise/B2B business vertical for the city, building strategic partnerships and unlocking new

nrevenue channels.

n• Ensure compliance with company policies, quality standards, and safety protocols.

📌 Zonal Manager (New Delhi)
🏢 Vetic
📍 New Delhi