Job DescriptionKey Responsibilities
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- Handle inbound/outbound customer calls for international customers. N
- Resolve customer queries, complaints, and service-related issues professionally. N
- Provide accurate information while maintaining a high level of customer satisfaction. N
- Follow communication scripts, processes, and quality standards. N
- Document customer interactions and update relevant systems. N
- Meet defined performance, quality, and customer-service targets. N
nEligibility & Requirements
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- Graduate degree is mandatory. N
- Minimum 1 year of experience in international voice/customer support. N
- Excellent spoken English and communication skills. N