17 Sep
|
STARTEK Aegis Customer Support Services
|
Bengaluru
17 Sep
STARTEK Aegis Customer Support Services
Bengaluru
ConUnderwriter A Day in the Life of an Underwriter
- Analyze business financial reports, bank and credit card statements, credit reports, and other information to determine the expected customer risk profile
- Utilize the company's proprietary software and models to competitively price approvals
- Evaluate each individual business based on multiple factors and provide recommendations for exceptions to management
- Maintain a high level of accuracy, ensuring that appropriate information is provided to all departments to ensure a seamless funding process
Suspicious Flags A Day in the Life of a Credit Operations Specialist
- Review current submissions that have been flagged as potential duplicate deals and determine the appropriate path for assignment
- Review bank statements for deals that software has flagged for high risk and determine which ones are false positives, versus which ones require further diligence or decline
What You Have
- Analytical, with robust attention to detail
- Articulate and well spoken
- Self-motivated
- Solid work ethic and professional attitude
- Financial experience a must
- Four year college degree is preferred
Customer Service Representative A Day in the Life of a Customer Service Representative:
- Inbound/Outbound customer contact to resolve cus
- tomer inquiries
- Use of various databases and software programs to obtain and communicate information to customers
- Work closely with Collections department
- Telephone and email outreach to current customers
- Review reports for accounts requiring attention with regards to collections
- Data entry of customer information into templates
- Prioritize tasks, assignments, and customer inquiries in an effective and efficient manner.
- Work on banking related inquiries, handling payment adjustments.
What You Have:
- Excellent verbal and written communications skills; upbeat and positive tone
- Results-driven, persistent, and reliable
- Efficient time management skills
- Possess excellent phone and email etiquette
- Financial experience a must.
- Superior follow through and organizational skills / ability to multi-task
- Professional attitude and work ethic
- Team Player
- Strong Problem-Solving Skills
- Ability to work effectively in a high-volume environment
- Basic Word & Excel skills
- Four year college degree required
- 3+ years experience in a Customer Service call center environment or related (required).
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Contact:Nikhath
Call/DM: @(phone hidden)
[email protected]
Location - Startek, 6th Floor, Explorer Building, International Tech Park, Whitefield, Bengaluru, Karnataka, 560066
📌 Walk-in || We are hiring For Underwriters/ Customer service/ Suspicious Flags (Bengaluru)
🏢 STARTEK Aegis Customer Support Services
📍 Bengaluru