Role & responsibilities

Interview details: -

Date - 18th September 26

Time - 10 AM to 12:30 PM

Location: - Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, Building Juniper, Ground Floor, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057,Maharashtra, India

Preferred candidate profile

Responsibilities:

- Lead a pod covering billing, claims, or collections/cash application, ensuring SLA, ageing, and DSO targets are met.
- Review and approve complex claims, refunds, write-offs, and reconciliations prepared by the team before submission/posting.
- Act as escalation point for insurer, customer, and hospital stakeholder issues, and drive resolution of systemic billing/claims/collection issues. • Monitor team productivity, quality, and ageing dashboards; report performance to the Ops-Manager/Sr.Ops-Manager.




- Own consolidation of ageing, DSO, and collections MIS for the pod and support management reporting.
- Drive month-end/period-close deliverables (provisions, write-offs, reconciliations) for the pod and support audits.
- Train, coach, and onboard team members and conduct periodic quality reviews.
- Contribute to automation initiatives (RPA cash application, claim tracking tools) for the sub-process.

Work Experience:

6 - 10 years of experience

Educational Requirements:

BCom,BBA,M.com

Technical and Skilled Requirements:

Technical Requirements

- Bachelor's degree mandatory; CA-Inter/CMA-Inter/MBA (Finance) preferred.Preferred Skills:

Finance & Accounts->O2C

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