About Kheewa Incorporation

Kheewa Incorporation is a Business Growth Consulting organization providing Business Development, Sales & Marketing, Recruitment & HR Consulting, Digital Marketing, AI-enabled Business Solutions, and Strategic Management services to MSMEs and growing businesses across India.

We are looking for a highly organized, proactive, and responsible Virtual Assistant who can provide remote executive, administrative, business development, communication, coordination, research, and follow-up support to management and business teams.

Job Summary The Virtual Assistant will work remotely and provide day-to-day support in appointment setting, business development coordination, customer communication, lead management, follow-ups, calendar management, research, reporting, documentation, and administrative activities.

The ideal candidate should be comfortable working independently, managing multiple tasks, communicating professionally with clients and business owners, maintaining accurate records, and ensuring that assigned activities are completed within deadlines.

This is a performance-driven role where productivity, follow-up quality, appointment generation, task completion, and business support will be important measures of success.

Key Roles & Responsibilities

1. Executive & Administrative Support

Manage calendars, appointments, meetings, and schedules. Coordinate virtual meetings with clients, prospects, vendors, and team members.

Prepare meeting agendas, notes, and follow-up action points.

Maintain task trackers and ensure timely completion of assigned activities.

Handle routine administrative work remotely.

Organize digital documents, files, reports, and records.

1. Appointment Setting

A major responsibility of the role will be setting qualified appointments for Sales and Business Development teams. Contact prospects through phone calls, WhatsApp, email, LinkedIn, and other channels.

Understand basic prospect requirements.

Introduce the company and relevant services.

Identify interested prospects.

Schedule qualified meetings with the Sales/Business Development team.

Maintain appointment calendars.

Send meeting reminders and confirmations.

Follow up on missed or postponed appointments.

Maintain appointment-setting MIS.

1. Lead Generation & Prospecting

Research potential customers, businesses, entrepreneurs, MSMEs, manufacturers, traders, and corporate prospects. Build prospect databases using online research and business directories.

Identify decision-makers and relevant contact information.

Generate qualified leads through LinkedIn, Google, social media, email, and other digital channels.

Maintain accurate lead records.

1. Business Development Support

Support Sales and Business Development Executives with prospect research and follow-ups. Prepare prospect lists based on defined industries and territories.

Coordinate sales meetings and presentations.

Follow up on proposals and pending discussions.

Update sales pipeline information.

Identify potential cross-selling and business opportunities.

1. Customer & Prospect Communication

Handle professional communication through:

Phone

WhatsApp

Email

LinkedIn

Video Meetings

Respond to routine customer and prospect queries.





Forward technical or commercial queries to the appropriate team.

Maintain professional communication standards.

Ensure timely follow-up on all assigned prospects.

1. CRM & Database Management

Maintain accurate CRM records. Update lead status after every interaction.

Record calls, meetings, follow-ups, appointments, and outcomes.

Remove duplicate or irrelevant records.

Maintain customer and prospect databases.

Ensure that no important follow-up is missed.

1. Research & Data Collection

Conduct online research on companies, industries, competitors, prospects, and potential partners. Prepare company profiles before important meetings.

Research decision-makers and business contacts.

Collect relevant market and customer information.

Prepare concise research reports for management.

1. Reporting & MIS

Prepare and maintain:

Daily Activity Report

Daily Calling Report

Appointment Report

Lead Generation Report

Follow-Up Report

Weekly Performance Report

Monthly MIS

Sales Pipeline Report

Task Completion Report

Reports must be accurate and submitted within the defined timeline.
1. Calendar & Task Management

Maintain management calendars. Schedule and reschedule meetings.

Track deadlines and important commitments.

Maintain daily task lists.

Follow up with responsible team members.

Highlight delayed or pending tasks to management.

1. Social Media & Digital Support

Assist with basic social media coordination. Schedule content where required.

Monitor incoming business enquiries.

Respond to routine online queries.

Coordinate with the marketing team for digital campaigns.

Assist in maintaining online business profiles.

1. AI & Productivity Tools

The candidate should actively use AI and digital tools to improve productivity.

Tools may include

ChatGPT

Gemini

Claude

Microsoft Copilot

Canva

Google Workspace

Microsoft Office

CRM

Project Management Tools

AI research tools

Responsibilities may include

AI-assisted research.

Email drafting.

Report preparation.

Meeting summaries.

Data organization.

Lead research.

Content preparation.

Workflow automation.

Key Result Areas (KRAs)

Appointment Setting

Qualified appointments generated.

Appointment confirmation rate.

Show-up rate.

Appointment-to-business conversion support.

Lead Generation

Qualified prospects generated.

Accuracy of prospect information.

Daily/weekly lead generation targets.

Follow-Up

Follow-ups completed on time.

Reduction in missed opportunities.

Prospect response rate.

Productivity

Daily calls and meaningful conversations.

Tasks completed within deadlines.

Overall activity level.

CRM & MIS

CRM accuracy.

Timely updates.

Report submission compliance.

Data quality.

Executive Support

Calendar management accuracy.

Meeting coordination.

Task completion.

Timely escalation of pending activities.

Requirements & Qualifications

Educational Qualification





Bachelor's degree in Business Administration, Commerce, Management, Marketing, Computer Applications, or any related field.

Relevant professional experience may be considered in place of formal qualifications.

Experience

1–4 years of experience in Virtual Assistance, Tele Sales, Business Development, Customer Support, Executive Assistance, Appointment Setting, Recruitment, or Administration.

Freshers with excellent communication skills and strong computer knowledge may also be considered.

Technical Skills

MS Excel

Google Sheets

MS Word

PowerPoint

Google Workspace

Gmail

Google Calendar

CRM Software

WhatsApp Business

LinkedIn

Zoom / Google Meet

Internet Research

AI productivity tools

Core Competencies

Excellent verbal and written communication.

Strong appointment-setting and follow-up skills.

Good telephone etiquette.

Customer relationship management.

Lead generation.

Research and data collection.

Time management.

Task management.

Multitasking.

Problem-solving.

Attention to detail.

Self-management.

Professional communication.

Personal Attributes The ideal candidate should be:

Highly organized.

Proactive and self-motivated.

Comfortable working remotely.

Disciplined with working hours and reporting.

Strong in follow-ups.

Comfortable making calls.

Confident communicating with business owners and professionals.

Able to work independently without constant supervision.

Reliable and responsible.

Comfortable handling confidential information.

Fast learner and technology-friendly.

Performance-oriented.

Work From Home Requirements The candidate must have:

Reliable laptop/desktop.

Stable high-speed internet connection.

Smartphone with WhatsApp.

Quiet and professional working environment.

Good-quality headset for calls.

Ability to attend video meetings.

Availability during assigned working hours.

Performance Expectations The Virtual Assistant will be expected to operate with a strong ownership mindset.

The basic workflow will be:

Research → Lead Generation → Outreach → Follow-Up → Appointment → Meeting → CRM Update → Reporting The candidate should ensure that every assigned prospect and task has a clear status and next action.

What We Offer

Work From Home Opportunity

Competitive Compensation

Performance-Based Incentives

Flexible Digital Working Environment

Exposure to Business Development & Management

AI-Powered Productivity Tools

Professional Training

Career Growth Opportunities

Prospect to work directly with senior management

Long-term growth into Senior Virtual Assistant / Executive Assistant / Business Development Executive / Operations Coordinator roles

Why Join Kheewa Incorporation?

This is more than a routine data-entry or administrative position. The Virtual Assistant will gain practical exposure to business development, sales, customer communication, executive management, lead generation, CRM, digital marketing, AI tools, and business operations.

If you are organized, confident, good at communication, strong in follow-ups, and capable of managing your work independently from home, this role provides an excellent opportunity to build a long-term career in Business Operations and Executive Support.

📌 Virtual Assistant (Delhi)
🏢 Kheewa Incorporation
📍 Delhi