Role Overview: /n The Vice President - D2C & Marketplaces will own the complete P&L;, growth strategy, and execution of myTrident's digital commerce business across the brand website and leading marketplaces. /n This leadership role requires a blend of strategic thinking, digital expertise, commercial acumen, customer obsession, and operational excellence. The incumbent will be responsible for driving revenue growth, profitability, customer acquisition, retention, marketplace excellence, and building a high-performing digital commerce organization. /n Purpose & Impact of Your Role: /n Business & P&L; Ownership /n /n

- Own end-to-end revenue, profitability, and growth targets for D2C and Marketplace channels.

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- Develop and execute annual and long-term business plans aligned with company objectives.

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- Drive sustainable growth while optimizing contribution margin and customer lifetime value.

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- Establish channel-wise growth roadmaps and performance scorecards.

/n /n D2C Business Leadership /n /n

- Lead the growth and optimization of myTrident's website and digital commerce ecosystem.

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- Drive traffic, conversion, repeat purchases, and customer retention.

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- Enhance customer experience through personalization, merchandising, loyalty initiatives, and seamless user journeys.

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- Collaborate with product, technology, supply chain, and marketing teams to improve business performance.

/n /n Marketplace Strategy & Growth /n /n

- Define and execute channel strategies across Amazon, Flipkart, Myntra and other relevant platforms.

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- Build strategic relationships with marketplace partners and senior stakeholders.

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- Drive assortment expansion, visibility, advertising effectiveness, and category leadership.

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- Lead annual business planning, negotiations, growth investments, and joint business plans with marketplaces.

/n /n Digital Marketing & Customer Growth /n /n

- Partner with the marketing team to drive customer acquisition, retention, and engagement.

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- Optimize ROI across performance marketing investments.

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- Leverage data analytics to improve CAC, ROAS, conversion rates, and customer lifetime value.

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- Develop strategies for CRM, loyalty, retention, and personalization.

/n /n Merchandising & Assortment Planning /n /n

- Drive category growth through data-driven assortment planning.

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- Identify emerging trends, customer preferences, and whitespace opportunities.

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- Optimize pricing, promotions, and product visibility across channels.

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- Collaborate closely with merchandising and product teams on product launches and growth initiatives.

/n /n Operations & Supply Chain Excellence /n /n

- Ensure superior fulfillment, inventory management, demand planning, and customer service standards.

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- Improve service level metrics including availability, delivery timelines, ratings, reviews, and returns management.

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- Build scalable operating processes to support rapid growth.

/n /n Data & Analytics /n /n

- Establish KPI-driven business management practices.

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- Utilize data to generate actionable business insights.

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- Create dashboards for sales, profitability, customer metrics, and operational performance.

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- Drive a culture of experimentation, testing, and continuous improvement.

/n /n Team Leadership /n /n

- Build, mentor, and lead a high-performing digital commerce organization.

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- Develop solid leadership capabilities within the team.

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- Foster a culture of accountability, innovation, agility, and customer-centricity.

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- Work cross-functionally with marketing, product, finance, technology, supply chain, and customer experience teams.

/n /n Experience & Qualifications: /n /n

- Bachelor's degree in business, Commerce, or related discipline.

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- MBA from a premier business school preferred.

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- 12-18+ years of experience in digital commerce, D2C, marketplaces, e-commerce, or consumer internet businesses.

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- Proven experience leading large-scale D2C and marketplace businesses.

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- Strong P&L; management experience with significant revenue ownership.

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- Experience in consumer goods, retail, lifestyle, home furnishings, fashion, FMCG, or digital-first brands preferred.

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- Demonstrated success scaling high-growth digital businesses.

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📌 Vice PresidentC & Marketplaces (Gurugram)
🏢 myTrident
📍 Gurugram