Job Summary The Guest Relation Executive is responsible for creating a welcoming atmosphere for guests, ensuring excellent customer service, and maintaining high standards of hospitality. The GRE acts as the first point of contact, manages guest interactions, and helps deliver a memorable dining and bar experience.

Key Responsibilities

- Welcome and greet guests in a warm and qualified manner.

- Escort guests to their tables and assist with seating arrangements.

- Manage table reservations and waiting lists.

- Address guest inquiries, requests, and complaints promptly and courteously.

- Coordinate with the restaurant and bar staff to ensure smooth service.

- Follow up with guests during and after their dining experience to ensure satisfaction.





- Maintain accurate reservation records and guest feedback.

- Assist in promoting special events, menu items, and ongoing offers.

- Ensure the reception and waiting areas are clean, organized, and presentable.

- Build positive relationships with regular guests and encourage repeat visits.

- Support the management team in achieving customer satisfaction and service quality goals

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits

- Food provided

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 URGENT LOOKING FOR GUEST RELATION EXECUTIVE (Kolkata)
🏢 Navgrah Foods and Entertainment
📍 Kolkata