SCOPE OF WORK

The candidate will own the following workstreams, collaborating closely with the Senior Design Manager and design team:

- Information Architecture

Document the structural organization of WDF, including content types, navigation models, hierarchy, and relationships between platform components.

- Journey Mapping

Develop end-to-end user journey maps across key WDF personas, capturing touchpoints, decisions, pain points, and system states.

- Task Flows

Create detailed task flow documentation covering happy paths, edge cases, error states, and branching logic across WDF interactions.

- Unification Toolkit

Capture and codify design principles, patterns, and decision frameworks to ensure consistency across WDF platforms.

- Pattern Library

Document reusable WDF-specific UI patterns with usage guidelines, interaction specifications, and rationale, structured for engineering handoff and cross-team usage.

CORE SKILLS REQUIRED

Skill Area What We Need Information Architecture

Ability to structure complex, multi-system platforms into clear, navigable models—not limited to sitemaps Journey Mapping Experience with multi-persona, multi-touchpoint journeys; enterprise or platform product experience preferred Task Flow Documentation Strong documentation skills with ability to capture system states, branching logic, and error conditions Design System / Pattern Documentation

Experience building or contributing to pattern libraries; strong understanding of reuse logic and guidelines Visual Communication Proficiency in Figma with strong diagramming and annotation capabilities Technical Writing Ability to create clear usage guidelines, decision rationale, and structured documentation Stakeholder Synthesis





Skilled in extracting insights from cross-functional teams and translating them into structured outputs Systems Thinking Solid understanding of how components integrate within broader platform architecture

EXPERIENCE PROFILE

The ideal candidate should have:

- Proven experience in UX design with a focus on documentation, design systems, or platform-level Information Architecture
- Ownership of design blueprints, product wikis, or system documentation end-to-end
- Experience working in enterprise software, SaaS platforms, or data-intensive products
- A portfolio demonstrating ability to structure complex and ambiguous domains effectively
- Strong collaboration skills across designers, PMs, and engineers for validation and approvals
- Experience working in Agile/sprint environments with minimal supervision

Note: This role requires strong documentation and systems expertise. Candidates focused purely on interaction or delivery design are not suitable.

WHAT SUCCESS LOOKS LIKE

- WDF Design Blueprint is well-structured, navigable, and easily usable by designers, engineers, and product managers
- Pattern Library and Unification Toolkit include clear usage guidelines, not just visual references
- Journey maps and task flows capture multi-persona scenarios and system states beyond happy paths
- Documentation is scalable, maintainable, and designed for long-term use
- The contractor works independently, proactively addressing blockers with minimal oversight

PORTFOLIO REVIEW CRITERIA

Reviewers should evaluate:

- Evidence of systems documentation work (IA diagrams, pattern libraries, design blueprints, product wikis)
- Quality of annotations and written rationale alongside visual deliverables
- Experience in enterprise, platform, or data-product environments (preferred)
- Demonstrated ownership of work, not just team contributions
- Clarity, organization, and structure of the portfolio itself

📌 UI/UX Designer _ Hyderabad _ Hybrid
🏢 Trigent Software
📍 Hyderabad