Job Overview

We are looking for a Project Manager to join our Product & Technology team. The ideal candidate will be responsible for ensuring end-to-end understanding, monitoring, and management of all APIs integrated and offered by Be Fi Sc covering API operations, vendor alignment, incident management, and sales-to-tech coordination and will work closely with relevant internal and external stakeholders to achieve business and organizational objectives.

The candidate should have relevant experience in API/product management within a technology or fintech environment, strong knowledge of API lifecycle management, vendor coordination, and incident/support management, and the ability to work effectively in a fast-paced and growing technology environment.

KEY RESPONSIBILITIES
API Understanding & Operational Oversight Vendor API & Contractual Alignment Support Request & Incident Management Daily API Monitoring & Quality Checks Sales Requirement & API Customisation Management Team & Cross-Functional Collaboration Reporting & Documentation Process & Continuous Improvement Required Skills





API lifecycle management request-response flows, authentication protocols, rate limits, and error handling

Vendor management API documentation, multi-vendor comparison, pricing, and contractual/SLA compliance

Incident and support ticket management with severity-based SLA handling

API monitoring and quality assurance (uptime, latency, output validation)

API monitoring/dashboarding tools and documentation platforms

Communication & Interpersonal Skills

Analytical & Problem-Solving Skills

Team Collaboration

Ownership & Accountability

Required Qualifications & Experience

Bachelor's degree in Engineering, Computer Science, or a related field (MBA preferred)

3–6 years of relevant experience.

Relevant experience in API/product management, preferably in a KYC/KYB, fintech, or Saa S environment.

Robust knowledge of API integrations, vendor management, and incident/support processes

📌 Project Manager (Uttar Pradesh)
🏢 BeFiSc
📍 Uttar Pradesh