Company Description Voyatrix Leisure is a travel company dedicated to turning every journey into a meaningful and memorable experience. The organization focuses on affordable, comfortable, and personalized travel solutions for solo travelers, couples, families, students, and groups. Specializing in premium honeymoon and couple packages, Voyatrix Leisure provides luxury stays, private cab facilities, and end-to-end travel management for stress-free trips.

With a strong emphasis on trust, comfort, convenience, and customer satisfaction, the company aims to redefine modern travel experiences across India and beyond. Guided by the belief that “Every Journey is a Memory,” Voyatrix Leisure builds a community where people connect deeply with places, experiences, and stories.

Role Description This is a full-time, on-site Telecaller role based in Saraswati Vihar. The Telecaller will make outbound and receive inbound calls to introduce Voyatrix Leisure’s travel services, explain packages, and respond to inquiries from potential and existing travelers.

Responsibilities include maintaining call records, updating customer details in the system, scheduling follow-ups, and sharing information about offers, itineraries, and booking processes.



The role also involves coordinating with the sales and operations teams to support smooth bookings, addressing basic customer concerns, and ensuring a positive and skilled experience on every call. The Telecaller is expected to meet daily calling targets, follow communication guidelines, and represent the brand with courtesy and clarity.

Qualifications

- Strong verbal communication skills, clear telephone etiquette, and the ability to engage confidently with diverse customers.
- Customer service skills, including active listening, empathy, and problem-solving in a fast-paced environment.
- Basic computer skills for using call logs, CRM tools, email, and messaging applications.
- Sales and persuasion abilities to present travel packages, handle objections, and encourage conversions.
- Organizational and time-management skills to manage high call volumes, follow-up schedules, and daily targets.
- Prior experience as a telecaller, customer support representative, or in the travel/hospitality industry is an advantage.
- Comfort with working on-site in Saraswati Vihar and collaborating with cross-functional teams.
- Minimum high school diploma; a degree in any discipline is preferred but not mandatory.

📌 Telecaller (India)
🏢 Voyatrix Leisure
📍 India