Contacting Borrowers: Reaching out via phone calls, messages, or visits to remind them of pending dues.
Negotiating Payment Plans: Setting up realistic, mutually acceptable repayment schedules or settlements based on the borrower's financial situation.
Remitting Funds: Collecting and returning the recovered money to the principal financial institution while keeping accurate records.
Reporting Status: Updating lenders regularly on the progress of recovery cases.
Regulatory Compliance: Must follow strict rules set by regulatory bodies like the Reserve Bank of India or equivalent local authorities.
Conduct Rules: Prohibited from using abusive language, threats, or harassment, and restricted from calling or visiting outside permitted daytime hours (typically before 8:00 AM or after 7:00 PM)
📌 Telecaller (Hyderabad)
🏢 SS Associates
📍 Hyderabad
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