- Sales experience through telecalling is preferred.
- Experience in Telesales, Inside Sales, Customer Acquisition, or B2B Sales through calling will be an advantage.
- Solid customer communication, follow-up, convincing, and sales conversion skills are preferred.
Key Responsibilities
- Make 80–100 productive customer calls per day while maintaining call quality and enthusiasm.
- Connect with registered, prospective, existing, and inactive customers.
- Understand customer requirements by asking relevant questions instead of simply following a calling script.
- Identify customers' material requirements, quantity, purchase timelines, and other relevant details.
- Generate qualified inquiries and pass relevant opportunities through the sales process.
- Follow up consistently with customers on inquiries, quotations, requirements, and purchase decisions.
- Convert registered but inactive customers into first-time buyers.
- Build strong relationships with existing customers and work towards generating repeat orders.
- Maintain accurate customer information, call status, requirements, and follow-up schedules in the CRM.
- Work towards assigned calling, lead-generation, conversion, and customer-engagement targets.