We are looking for a confident and enthusiastic Telecaller to join our Real Estate Sales team. The candidate will be responsible for connecting with prospective customers, generating interest in our projects, handling inquiries, and supporting the sales team in lead conversion.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain real estate projects, locations, amenities, pricing, and offers to customers.
- Handle incoming calls and customer inquiries professionally.
- Generate and qualify leads through telecalling.
- Follow up regularly with interested customers and maintain lead status.
- Schedule site visits and coordinate with the sales team.
- Maintain accurate customer and lead records in CRM/Excel.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Maintain good customer relationships and provide timely follow-ups.
- Coordinate with the Sales Manager and team for lead conversion.
Required Skills & Qualifications
- Graduate/12th Pass with positive communication skills.
- Candidate with a pleasant and confident personality.
- Good verbal communication in English, Hindi, and Gujarati preferred.
- Basic knowledge of MS Excel/CRM.
- Good convincing, negotiation, and follow-up skills.
- Positive attitude and target-oriented approach.
- Prior experience in real estate telecalling/sales will be an advantage.
Key Performance Indicators (KPI)
- Number of calls made per day.
- Qualified leads generated.
- Follow-up effectiveness.
- Site visits scheduled.
- Lead-to-site-visit conversion.
- Sales/booking contribution.
- Customer response and relationship management.