This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly. Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description : Summarized Purpose: Provides skilled implementation, operational and maintenance support for enterprise applications. Maintains a secure systems environment with minimal downtime and maximum performance. Employs skilled systems knowledge to ensure proper daily operation of clinical and/or corporate systems and applies experience with direction to troubleshoot problematic applications. For the Labs this also includes support for analytical software and associated dedicated hardware as well as administrative support for server based laboratory applications. Essential Functions Troubleshoots, diagnoses and resolves application-specific support issues. Installs and maintains enterprise and/or laboratory application software (including dedicated hardware),
application code deployments and configuration changes. Writes scripts to ensure appropriate deployment of applications and / or patches Develops methods for testing applications post deployment Executes change requests and qualifications. Liaises with other internal groups and vendors. Liaises with business groups to determine long-term issue resolution. Makes recommendations to improve existing processes and methods to sustain systems performance. Job Complexity Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Job Knowledge Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Supervision Received Normally receives general instructions on routine work, detailed instructions on new projects or assignments. Exercises judgment within defined procedures and practices to determine appropriate action. Business Re