- Promotional Outbound Calling: Reaching out to target audiences (architects, contractors, builders, and retail consumers) to announce the grand opening or recent product launches at the showroom.
- Database Management & Lead Qualification: Categorizing contacts, updating CRM records, and identifying high-potential leads (e.g., builders currently working on large projects vs. retail home renovators).
- Customer Follow-Ups: Calling back interested prospects who requested catalogues, price lists, or showroom visit schedules to confirm their appointment or invite them to exclusive preview events.
- Festival & Occasional Greetings: Sending personalized promotional messages, greeting texts, and festive offers via WhatsApp, SMS, or email to maintain long-term client relationships.
- Feedback Collection: Calling customers or trade professionals post-visit or post-purchase to gather feedback on their showroom experience and staff assistance.