Job Title: Telecaller

Department: Sales & Customer Support

Location: Sirsa Haryana

Employment Type: Full Time

Experience: 0–2 Years

Job Summary

We are looking for a confident, enthusiastic, and customer-oriented Telecaller to handle outbound and inbound calls, communicate with customers, generate leads, follow up with prospective customers, and provide information about the company’s products/services. The ideal candidate should have good communication skills and the ability to build positive customer relationships.

Key Responsibilities

- Make outbound calls to prospective and existing customers.
- Handle incoming customer calls and respond to queries professionally.
- Explain company products/services, offers, and other relevant information to customers.
- Generate leads through calling and follow up with potential customers.
- Maintain regular follow-ups with leads and prospective customers.
- Understand customer requirements and provide appropriate information.
- Schedule appointments, demonstrations, or meetings as required.
- Maintain accurate records of calls, customer details, and follow-up activities.
- Update customer information and call status in CRM/software or Excel.
- Coordinate with the sales and other internal teams for lead conversion and customer requirements.
- Achieve daily, weekly, and monthly calling and lead-generation targets.




- Handle customer concerns politely and escalate issues to the concerned department when required.
- Maintain professional communication and good customer relationships.
- Prepare basic daily/weekly calling reports and MIS as required.
- Perform other customer calling and coordination activities assigned by management.

Requirements
- Minimum 12th pass; graduation in any stream will be an advantage.
- 0–2 years of experience in telecalling, customer support, telesales, or a related field.
- Freshers with good communication skills can also apply.
- Valuable verbal communication skills in Hindi and English.
- Basic knowledge of MS Excel and computer operations.
- Comfortable making a high volume of calls and following up with customers.
- Good convincing, interpersonal, and customer-handling skills.
- Positive attitude and willingness to achieve targets.
- Strong follow-up skills and attention to customer details.
- Ability to work independently as well as with a team.

Key Skills
- Telecalling
- Customer Communication
- Lead Generation
- Follow-up & Conversion
- Telesales
- Customer Relationship Management
- MS Excel & Basic Computer Skills
- Communication Skills
- Convincing & Negotiation Skills
- Target Achievement
- Problem Solving
- Team Coordination

Share resume on this mail: [email protected] Pay: ₹10,000.00 - ₹13,000.00 per month

Work Location: In person

📌 Tele Caller Executive (Sirsa)
🏢 Sarth placement
📍 Sirsa