We are looking for a Team Lead to lead our corporate events team and own its commercial performance.
You will manage 7 planners and 1 operations executive, with your primary focus on hitting revenue and margin targets, improving conversion, coaching planners to sell better, and maintaining high delivery standards.
This is a player-coach role. You will personally stay close to important opportunities and client situations while helping the team consistently perform at a higher level.
You don't need to build a large operations function. You need to build a high-performing sales and event-planning team.
Key Roles & Responsibilities
1. Own Team Revenue & Performance
Own monthly team targets for revenue, gross margin, conversion and productivity.
Break targets into clear individual planner goals and track performance through live dashboards. Identify performance gaps early and put corrective actions in place. Run regular pipeline, conversion and performance reviews. Escalate risks with a diagnosis and proposed solution, not just the problem. 2. Coach the Team to Sell Better
Coach planners on qualification, discovery, proposals, pricing, negotiation, follow-up and closing. Review live opportunities and help unblock difficult deals. Identify what separates high performers from low performers and replicate those behaviours across the team. Develop underperforming planners through clear expectations, coaching and follow-through. Build a culture of ownership, urgency and commercial discipline. 3. Stay Close to Clients & Sales
Personally handle selected high-value opportunities and significant client escalations. Support the team on complex negotiations and strategic accounts. Ensure plan