Hiring For C2H opportunity,

Payroll: Crown Solutions

ServiceNow Technical Lead

Experience: 7-10 Years

Job Type: Full Time

Role: ServiceNow Technical Lead

Location: Bangalore

We are looking for an experienced ServiceNow Technical Lead with 7+ years of experience in ServiceNow development, solution design, technical leadership, and implementation governance. The candidate will provide technical direction across ServiceNow implementations while remaining hands-on with development and supporting the product engineering team.

The role may involve working across ServiceNow product areas including HRSD, WSD, Source-to-Pay, Finance & Accounting, IRM, LSD, ITSM, ITOM, App Engine, and future ServiceNow platform capabilities.

Key Responsibilities

- Lead ServiceNow development teams and provide technical direction.
- Translate business and functional requirements into scalable and maintainable technical solutions.
- Review and approve solution designs, technical approaches, and development methodologies.
- Perform code reviews and enforce ServiceNow development standards and best practices.
- Mentor, coach, and guide ServiceNow developers and technical team members.
- Oversee integrations, custom applications, workflows, and complex technical implementations.
- Serve as the primary escalation point for complex technical issues.
- Provide hands-on development support as required.
- Support ServiceNow platform upgrades, enhancements, modernization, and migration initiatives.
- Ensure adherence to security, architecture, performance, and ServiceNow platform best practices.
- Collaborate with enterprise architects, solution architects, product managers, business stakeholders, and vendors.
- Drive technical quality, delivery accountability,



and successful implementation outcomes.
- Evaluate new ServiceNow platform capabilities and recommend appropriate technical solutions.

Required Skills & Certifications

- 710 years of overall ServiceNow experience, with strong development and technical leadership exposure.
- Robust hands-on experience in ServiceNow development and solution design.
- Experience leading development teams and providing technical governance.
- Strong knowledge of ServiceNow architecture, scripting, integrations, workflows, and application development.
- Experience with code reviews, development standards, and technical quality assurance.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and stakeholder management skills.

Mandatory ServiceNow Certifications

- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow Certified Implementation Specialist (CIS)

Preferred Certifications Additional ServiceNow Implementation Specialist certifications relevant to the assigned product area, such as:

- HRSD
- ITSM
- ITOM
- SPM
- WSD
- App Engine
- Other relevant ServiceNow product certifications

ServiceNow Product Areas Candidates with experience in one or more of the following areas are preferred:

ITSM | ITOM | HRSD | WSD | Source-to-Pay | Finance & Accounting | IRM | LSD | App Engine

Key Competencies

- ServiceNow Technical Leadership
- Solution Design & Architecture
- ServiceNow Development
- Technical Governance
- Code Review & Development Standards
- Integrations
- Platform Upgrades & Modernization
- Team Mentoring & Coaching
- Stakeholder Management
- Troubleshooting & Technical Escalation
- ServiceNow Best Practices

Interested Candidates can reach out to "[email protected]"

📌 Technical Servicenow Lead (Bengaluru)
🏢 Crown Solutions
📍 Bengaluru