Job Summary
MISSION: Technical Documentation Specialist to own documentation across product. The role will need to produce User Manuals and Training materials for various aspects of the product's usage on both software and hardware sides. The 75F technology stack includes hardware, firmware, mobile, web UI (Angular), NodeJS and Java services, Azure Cosmos DB, InfluxDB (time-series database), machine learning, and big data analytics. This role will focus on both hardware and software portions of the stack and will require a detailed understanding of their functions. A successful candidate will have a quality-first approach to deliver maintainable, well-documented, and well-illustrated documents. They will need to adapt quickly to change, collaborate with technical and business stakeholders, and champion efficient agile processes, delivery, and DevOps while mentoring others to do the same. Role: Technical Documentation Specialist, Product Team
Work Location: Bangalore
Experience: 8+ years
Responsibilities
- Facilitate and own user manual creation and maintenance across various aspects of the product usage.
- Author and publish various product documentation for different software and hardware specifications.
- Conduct audience analysis. Collaborated with various Managers and stakeholders to generate instructional and user guides.
- Edit and update all published and in-queue technical documentation as per marketing guidelines.
- Produce documents with infographics that are engaging, easy-to-read and visually-appealing to readers.
- Communicate effectively with peers and other leaders to drive efficient documents.
- Work under the pressure of competing priorities, approaching deadlines,
changing feature designs, and missing or incomplete specifications.
- A love of, and alignment with, the 75F mission, virtues and values.
- An extremely high technical aptitude; we are an extremely high-tech company!
- A love of product development, designing and delivery.
- Integrity. At all times and in all situations. No compromise here.
- Enthusiasm.
- Insanely superb written and verbal communication skills and a high level of professionalism along with the ability to effectively collaborate with cross-functional teams.
- Solid time management skills.
- Ability to manage multiple projects simultaneously. Must be able to seek input when required, prioritize and drive results.
- Highly collaborative approach to technical document delivery from the standpoint of business domain and requirements.
- Extract and gather information needed to produce effective Help for software features by interviewing internal staff, using our mechanical software and hardware products and features, and researching existing literature.
- Take ownership of and drive the complete Help production process, including information gathering, draft production, draft revisions, technical and editorial reviews, and final proofing.
Required Knowledge/Skills, Education, and Experience
- Bachelor's Degree or higher in Computer Science,
Software Engineering, or closely related technical discipline.
- 8+ years in technical content creation and ownership.
- Well versed with Product Video Documentation.
- Taking highly technical information provided by developers and transforming it into understandable, concise Help for the end-user.
- Producing short videos. Video production can involve scripting, video capture, and video editing tasks.
- Working comfortably with a variety of software tools, including version control systems, structured authoring systems, project tracking software, video production software, graphics editing packages, and video conferencing.
- A fast learner, comfortable teaching yourself with new skills and thriving in a complex and fast-paced environment.
- A love for analytics and various user experience aspects.
- Detail-oriented and highly motivated approach.
- Quality-first approach for documents produced.
- Desire for continuous learning and improvement.
- Desire to work outside comfort zone.
And the preferred experience
- 2+ years experience in the IoT and BMS industry.
- Knowledge of modern agile processes and optimization.
- Excellent computer literacy (Outlook, Excel, SharePoint).
- Ability to learn quickly and adapt to change in a fast-moving environment.
- Ability to translate complex business requirements into simple, elegant technical solutions.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Technical Documentation Specialist (Bengaluru)
🏢 75F
📍 Bengaluru