Job Description
Job Overview
nWe are looking for a Project Manager to join our Product & Technology team. The ideal candidate will be responsible for ensuring end-to-end understanding, monitoring, and management of all APIs integrated and offered by BeFiSc covering API operations, vendor alignment, incident management, and sales-to-tech coordination and will work closely with relevant internal and external stakeholders to achieve business and organizational objectives.
nThe candidate should have relevant experience in API/product management within a technology or fintech environment, strong knowledge of API lifecycle management, vendor coordination, and incident/support management, and the ability to work effectively in a fast-paced and growing technology workplace.
nKEY RESPONSIBILITIES
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- n
- API Understanding & Operational Oversightn
- Vendor API & Contractual Alignmentn
- Support Request & Incident Managementn
- Daily API Monitoring & Quality Checksn
- Sales Requirement & API Customisation Managementn
- Team & Cross-Functional Collaborationn
- Reporting & Documentationn
- Process & Continuous Improvementn
nRequired Skills
nAPI lifecycle management request-response flows, authentication protocols, rate limits, and error handling
nVendor management API documentation, multi-vendor comparison, pricing, and contractual/SLA compliance
nIncident and support ticket management with severity-based SLA handling
nAPI monitoring and quality assurance (uptime, latency, output validation)
nAPI monitoring/dashboarding tools and documentation platforms
nCommunication & Interpersonal Skills
nAnalytical & Problem-Solving Skills
nTeam Collaboration
nOwnership & Accountability
nRequired Qualifications & Experience
nBachelor's degree in Engineering, Computer Science, or a related field (MBA preferred)
n3–6 years of relevant experience.
nRelevant experience in API/product management, preferably in a KYC/KYB, fintech, or SaaS environment.
nStrong knowled
📌 Project Manager (Noida)
🏢 BeFiSc
📍 Noida
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