Sales Team Lead – Voyaah
/n About Voyaah /n Voyaah is a travel-tech startup specialising in leisure travel with offices in Mumbai and Bengaluru. It curates deals for premium stays and plans end-to-end customised vacations & small group tours in leading holiday destinations in India and across the globe. With strong tie-ups across accommodation, transportation, holiday activities & experiences, and dining & food services, Voyaah is the preferred holiday partner for affluent voyagers with a fine taste. /n About the Role /n We're looking for a Sales Team Lead to lead a team of Business Development Associates and drive sales performance.
You will be responsible for achieving team targets, managing incoming enquiries, helping the team with sales, and ensuring a seamless customer journey from enquiry to booking and holiday execution. /n This role requires solid experience in holiday sales, customer consultation, team management, and performance-driven sales. /n OKRs
/n Sales &
• Team Performance: /n Drive individual and team monthly sales targets and revenue. Monitor conversion rates, sales pipelines, and lead movement, and take corrective action to improve team performance. /n Customer Consultation &
• Sales: /n Support the team with complex enquiries, negotiations, objection handling, and closures. Guide team members in understanding customer requirements and converting enquiries into confirmed holidays. /n Lead &
• CRM Management: /n Monitor incoming and campaign leads and ensure timely follow-ups. Track sales calls, client interactions, pipelines, and CRM usage to maintain quality and improve conversions. /n Team Support &
• Performance: /n Support the team with destination, product, and sales-related knowledge as required. Keep track of individual performance, identify areas for improvement, and help team members perform more effectively. /n Customer Experience &
• Reporting:
/n Maintain a strong focus on customer experience, conversion, and repeat business. Prepare and share regular sales performance reports with management and highlight opportunities for improvement. /n Who You Are /n /n
- You have a Bachelor's or Master's degree in Business Administration, Commerce, Marketing, or a related field.
/n
- You have 5–10 years of experience in holiday sales, travel sales, travel consulting, hospitality, or related roles.
/n
- You have prior experience leading or managing a sales team.
/n
- You have a strong understanding of the holiday sales cycle, from enquiry and consultation to booking and execution.
/n
- You have a proven track record of achieving sales targets and driving revenue.
/n
- You have strong communication, persuasion, negotiation, and people-management skills.
/n
- You are confident handling customer objections, negotiations, escalations, and high-value enquiries.
/n
- You are organised and capable of managing multiple customer conversations and team priorities simultaneously.
/n
- You are comfortable using CRM systems and digital tools to manage leads, customer interactions, and sales pipelines.
/n /n What's in Store /n /n
- Opportunity to take ownership of sales performance and contribute directly to the growth of a consumer-tech company.
/n
- Lead and influence a team of sales professionals.
/n
- Work with a premium clientele and complex, high-value requirements.
/n
- Exposure to diverse destinations, premium hotels, and customised travel experiences.
/n
- Competitive salary & medical insurance.
/n
- 21 days of paid leave in addition to 10 public holidays annually.
/n
- A fast-paced, collaborative work environment with significant ownership and autonomy.
/n /n Location: Mumbai / Bengaluru /n Experience: 5–10 years /n Work Mode: Work From Office /n Interested candidates, kindly send your resume to
[email protected].
📌 Team Leader - Sales & Business Development (Mumbai)
🏢 Voyaah
📍 Mumbai