17 Sep
|
Data Entry in India
|
Ahmedabad
17 Sep
Data Entry in India
Ahmedabad
Team Leader – Data Entry & Process Management, We are looking for an experienced Team Leader to manage and supervise a Data Entry & Process Management team handling multiple international projects.
Key Responsibilities - Manage and supervise a team handling data entry, data processing, data management, web research, and data mining projects. Monitor daily productivity, quality, accuracy, attendance, and task completion. Allocate work, set priorities, and ensure projects are completed within agreed timelines.
Handle multiple international client processes and ensure smooth day-to-day operations. Communicate directly with international clients on a daily basis through email, calls, and online meetings. Understand client requirements and communicate instructions clearly to the team.
Prepare and share daily/weekly productivity and process status reports. Identify process issues, resolve team-level challenges, and escalate critical matters when required. Conduct quality checks and ensure the team follows client-specific SOPs and guidelines.
Train, guide, and support team members to improve productivity and accuracy.
Required Experience &
Skills - 2 years of experience in Team Leader / Team Handling roles in BPO, KPO, data entry, or back-office operations. Solid hands-on experience with different types of Data Entry, Data Processing, Data Management, Web Research, and Data Mining projects.
Experience handling international clients and projects . Excellent spoken and written English communication skills . Confident in handling daily client communication , including calls and online meetings. Strong client-handling and relationship-management skills. Good knowledge of MS Excel, Google Sheets, and other data-processing tools . Strong problem-solving, multitasking, and team-management abilities. Ability to work independently and take ownership of assigned projects.
Experience in preparing productivity, quality, and operational reports.
Preferred
CandidateCandidates with experience managing international BPO/KPO projects and regularly communicating with clients from the USA, UK, Australia, Canada, or Europe will be preferred.
Experience: 2 Years Position: Team Leader – Data Entry & Process Management Employment Type: Full-Time
📌 Team Leader - Operations (Ahmedabad)
🏢 Data Entry in India
📍 Ahmedabad