Role & responsibilities ;

- Manage outgoing payment disbursals through NEFT, RTGS, and IMPS, ensuring timely and accurate processing.

2.Oversee daily reconciliation, exception handling, and closure of payment-related breaks.

- Coordinate with internal and external stakeholders for payment queries, issues, and resolution.

4.Partner with the Finance team to track and close open points within defined timelines.

- Lead and work with team, including roster planning, workload allocation, and day-to-day operations.
- Set, monitor, and review team KPIs, productivity, SLAs, and performance, with regular reporting

Key Skills & Competencies

1Good knowledge of payment processing and reconciliation. Prior experience preferred.

- Prior experience or exposure to NEFT, RTGS, and IMPS and other payment channels.
- Positive understanding of reconciliation, exception management, and issue resolution. Prior experience preferred.

4.Stakeholder management and interpersonal skills.

- Effective team player and solution oriented approach..
- Problem-solving, KPI management, and MIS reporting skills.

📌 Team Lead (Gurugram)
🏢 home credit
📍 Gurugram