Job Description
Job Description - Digital Adoption Specialist Overview: We are seeking a skilled and dynamic Digital Adoption Specialist who will be responsible for driving the successful adoption of the Whatfix product with our clients. The ideal candidate will combine a deep understanding of this platform with excellent communication skills to ensure effective delivery and support. In this role, you will:
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- Work with our global customers to identify their target audiences' training needs, acquire an understanding of customer applications and processes to derive actionable insights and use cases to improve digital adoptionn
- Manage numerous projects, initiatives, and engagements concurrentlyn
- Help develop standards and guidelines to ensure consistency in deliverables across projects and be compliant throughoutn
- Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customersn
- Consult, Ideate, and propose optimal digital adoption solutions to our customers using the Whatfix Product Ecosystemn
- Review,



analyze, and optimize solutions to increase digital adoption usage by end-users Required Expertisen
- 2 to 6 years of experience in any of the following domains - Instructional Design, Technical Writing, Customer Success, Account Management and Software Developmentn
- Excellent communication and interpersonal skills, with ability to build relationships with multinational stakeholders, understand the purpose of various customer business and enterprise applications, processes, and user personas.n
- Have a strong learning appetite to become an expert on Whatfix Products through our Certification Programs In-depth knowledge and proficiency in Salesforce platform, including configuration, implementation, and troubleshootingn
- Comfortable working in a dynamic and evolving setting with an inclination to solve issues, bottlenecks and problems with an analytical mindsetn
- Bachelor's degree in C

📌 Digital adoption Specialist/Consultant (Bengaluru)
🏢 InfoBeans
📍 Bengaluru