We are looking for enthusiastic and customer-focused individuals to join our team as Kiosk Staff at Basil F&B; Kiosks. The ideal candidate will be responsible for delivering excellent customer service, preparing products efficiently, maintaining kiosk hygiene, and handling POS operations.
Key Responsibilities
- Customer Interaction:
- Greet customers warmly and engage with them to understand their needs
- Provide recommendations and ensure a positive customer experience
- Resolve basic customer queries courteously
- Product Preparation:
- Prepare beverages and food items accurately as per customer preferences and brand standards
- Ensure quality, taste, and presentation meet company expectations
- Order Processing & Billing:
- Accurately punch orders in the POS system
- Handle billing and ensure timely service
- Kiosk Hygiene & Maintenance:
- Maintain cleanliness and hygiene of the kiosk at all times
- Follow all food safety and sanitation standards
- POS Data Entry:
- Enter daily operational data including closing stock, wastage, and other required inputs
- Ensure accuracy in stock management records