We are seeking an experienced M365 Lead to join our Information Technology team. This position is responsible for the end-to-end administration, monitoring, and governance of the organization's Microsoft 365 environment. The M365 Lead will collaborate closely with infrastructure, security, and helpdesk teams to drive continuous improvement across collaboration services and mentor junior administrators within the team
Soft Skills
- Strong analytical and troubleshooting skills with a methodical approach to problem resolution.
- Excellent written and verbal communication skills; ability to translate technical concepts for non-technical stakeholders.
- Ability to prioritize and manage multiple concurrent tasks in a dynamic IT environment.
- Cooperative team player with experience mentoring junior technical staff.
Core Competencies
Technical Competency
Proficiency Level
Exchange Online & Hybrid Mail
Expert
SharePoint Online Administration
Expert
SharePoint On-Premises (2016/2019)
Proficient
Microsoft Entra ID / Azure AD
Expert
PowerShell / Graph API Scripting
Proficient – Expert
M365 License Management
Expert
Compliance & Purview Tools
Proficient
MFA & Conditional Access
Proficient
ITSM & Change Management
Proficient
📌 Sr Technical Lead-Cloud & Infra Engg (Noida)
🏢 Birlasoft
📍 Noida
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