Sr. Executive – Administration & Business Support

We are looking for a responsible, organized, and communication-oriented Sr. Executive – Admin & Client Support to support the organization’s day-to-day administrative operations, client coordination, sales support, and service renewal activities.

The ideal candidate will be responsible for maintaining accurate records, coordinating with clients, vendors, service providers, and internal teams, and ensuring that administrative and client-related activities are completed efficiently and on time.

Key Responsibilities

Domain, Hosting & Renewal Management

- Manage domain registrations, hosting, email servers, SSL certificates, AMC services, and renewal activities.
- Monitor service expiry dates and ensure timely renewals.
- Coordinate with service providers and technical teams for activation, renewal, and service requirements.

Client & Vendor Coordination

- Handle client queries and provide timely assistance and follow-ups.
- Coordinate with internal technical teams to address client requirements and resolve issues.
- Communicate and coordinate with vendors, service providers, and business partners.

Billing & Documentation

- Prepare invoices, quotations, proposals, order forms, and other business documents.
- Maintain proper records of billing, customer communication, renewals, and administrative activities.
- Prepare reports, MIS statements, presentations, and business correspondence as required.

Email & Office Applications

- Manage day-to-day communication through Microsoft Outlook and other collaboration platforms.
- Work with Microsoft 365 and Google Workspace for routine administrative requirements.
- Handle basic user account administration, email-related issues, and DNS management.





Sales & Customer Support

- Assist the sales team with quotations, proposals, order forms, lead generation, and customer follow-ups.
- Support tele-calling and business development activities when required.
- Maintain and update customer and sales-related databases.

Office Administration

- Manage front desk activities, visitor coordination, incoming calls, emails, couriers, and office correspondence.
- Coordinate meetings, demos, appointments, and schedules with clients and internal teams.
- Provide general administrative support to ensure smooth day-to-day office operations.

Quality Documentation

- Support the maintenance of quality-related documents and records.
- Follow organizational processes and assist with documentation requirements related to ISO 9001:2015.

Required Skills
- Strong verbal and written communication skills.
- Positive interpersonal and customer-handling skills.
- Proficiency in MS Word, Excel, PowerPoint, and Outlook.
- Working knowledge of Microsoft 365, Google Workspace, Zoho applications, and Tally ERP.
- Basic knowledge of domains, hosting, servers, DNS, email systems, and SSL certificates.
- Strong coordination, follow-up, documentation, and organizational skills.
- Ability to manage multiple responsibilities effectively and work independently.

Qualification & Experience
- Bachelor’s degree in Commerce, Business Administration, Computer Applications, or a related discipline.
- 3–5 years of relevant experience in administration, client support, sales coordination, or office operations.
- Experience in an IT/technology-oriented organization will be an added advantage.

Pay: ₹25,000.00 - ₹33,000.00 per month

Benefits

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Sr. Executive – Administration & Business Support (Coimbatore)
🏢 Angler Technologies India
📍 Coimbatore