Responsibilities

- Understanding of SaaS business models and customer success metrics

Must-Have Soft Skills

- Communication: Excellent oral and written communication skills. Ability to translate business problems into technical solutions and explain complex data architecture to non-technical stakeholders. Ability to present analytical findings and recommendations clearly.

- Customer-Facing Skills: Comfort conducting discovery calls, managing customer expectations, and serving as a technical authority on projects. Ability to build trust and credibility with customers.

- Problem-Solving: Robust analytical mindset and ability to navigate ambiguous customer requirements. Solution-oriented approach to complex data challenges. Pragmatic problem-solver who prioritizes delivery.

- Requirements Gathering: Ability to ask clarifying questions, understand customer business context, and translate needs into technical scope.

- Teaching Ability: Demonstrated ability to mentor junior analysts; comfort explaining technical concepts clearly without being condescending.

- Time Management: Ability to manage multiple projects and deadlines effectively; strong organizational skills and ability to prioritize.

- Attention to Detail: Impeccable attention to detail in data work, documentation, and customer deliverables; meticulous in testing and validation.

- Technical Aptitude:



Strong technical foundation and demonstrated ability to quickly evaluate and learn new technologies and tools.

- Interpersonal Skills: Patient, collaborative, and professionally skilled at navigating complex customer and team interactions.

What Success Looks Like In 6 Months

- Delivered numerous customer analytics projects on time and within scope

- Established dbt and Snowflake best practices, standards, and code review processes that the team consistently follows

- Created and documented reusable code patterns, project templates, and technical assets

- Team members demonstrate measurable growth in dbt expertise, code quality, and project delivery confidence

- Zero critical data quality issues in the first 30 days post-handoff on all delivered solutions

- Team members report positive feedback on technical mentoring, code review quality, and leadership

- Comprehensive, customer-ready handoff documentation for all delivered projects

- Proactive identification of customer expansion opportunities

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sr Business Intelligence Analyst [Contractor] (Chennai)
🏢 Simplicity First
📍 Chennai