Customer Service Officer - Gold Loan Job Code: EQU/CSO-GL/1860418

Entity: Equitas Small Finance Bank

Location: Inclusive Banking - MF > South > Tamil Nadu > Erode > Coimbatore > Sundrapuram > Coimbatore > 1231 > Kinathukadavu

Posted On: 15 Sep 2026

End Date: 15 Oct 2026

Required Experience: NA

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- No. Of Openings: 1
- External Title: Customer Service Officer - Gold Loan
- Employment Type: Permanent
- Employment Category: Field
- Closing Date: 15 Oct 2026

Organisational

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Department: Gold Loan
- Sub-Department: Operations
- Generic Role: Customer Service Officer
- External Title (Job Role): Customer Service Officer - Gold Loan
- Division: Inclusive Banking - MF
- Zone: South
- State: Tamil Nadu
- Region: Erode
- Area: Coimbatore
- Cluster: Sundrapuram
- PT Location: Coimbatore
- Branch Code:



1231
- Branch Name: Kinathukadavu

Skills

- Skill: Leadership Through Sustainability
- Highest Education: Bachelor of management studies
- Working Language: English

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | Annexure | |-------|-------------------------------------------------------|-----------|-------------------------------|--------------------| | 1 | Achieve the defined Disbursement Targets for Retail Products | 70% | % of Achievement | Annexure 1 | | 2 | Collection efficiency & Portfolio Quality | 20% | ED % and Bounce Resolution | Annexure 2 | | 3 | Self Development | 5% | Average Mandays of Training for self | Annexure 3 | | 4 | Process Orientation | 5% | Risk Audit Score | Annexure 4 |

📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India