We are looking for an experienced ServiceNow skilled to lead AI-powered ServiceNow solutions, drive architecture and governance, and manage client-facing delivery across complex engagements.
KEY RESPONSIBILITIES
- Lead end-to-end delivery of AI-driven ServiceNow solutions.
- Define architecture, security, governance and compliance standards.
- Conduct client discovery workshops and shape AI roadmaps.
- Introduce GenAI and agentic patterns into ServiceNow workflows.
- Lead and mentor cross-functional Agile teams.
- Drive stakeholder management, innovation and sustainable delivery.
REQUIRED SKILLS
- Advanced ServiceNow architecture: App Engine,
Flow Designer, IntegrationHub, Scoped Apps.
- Virtual Agent, AI Search and Now Assist.
- LLM integration, prompt engineering and AI evaluation.
- Agentic AI, orchestration, RAG and vector search concepts.
- Azure OpenAI / AWS / GCP AI services and AI observability.
- Responsible AI, governance and compliance.
- REST/SOAP, MID Server, OAuth and SAML.
- Strong client communication, leadership and negotiation skills.
Ideal candidate should have strong ServiceNow expertise with the ability to lead teams, engage clients and deliver AI-enabled enterprise solutions.
📌 ServiceNow Associate Manager (Bengaluru)
🏢 Vrinda International
📍 Bengaluru
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