Need a ServiceNow Architect with extensive experience in designing and implementing ServiceNow solutions over end to end green field implementation lifecycle in any 1 of the following modules:
ITSM
CSM
HRSD
ITBM
Total 10+ years of experience in ITSM, ServiceNow and Java
Handson experience in design and implementation of usecases involving uni and/or bi-directional integration between ServiceNow and 3rd party systems
Must have knowledge of end to end implementation, customization and enhancement of ServiceNow and its integration with third party tools
Must have ability to do process flow analysis and process redesign.
Responsible for sharing the best practices and consultation throughout the technical design of the project.
Responsible for producing a detailed functional design document to match customer requirements
Strong knowhow of ServiceNow Best practices
Should be ITIL certified
ServiceNow certified CAD/CIS will be preferred
Excellent communication, consulting and documentation skills
Ability to provide effective demos and conduct workshops
Should work closely with team of developers and testers and technically drive the implementation in close cordination with the Project Manager
Understand the business objectives and proactively come up with solution ideas
Strong exposure in design and implementation of customizations
Good handson expertise in advanced and latest ServiceNow features like Virtual Agent, Predictive intelligence, Performance analytics
Strong expertise in ServiceNow scripting, scripted APIs. and core ServiceNow platform constructs like business rules, Script include, UI Policies, Client scripts, etc.
Minimum 2 end to end implementation lifecycle experience
Positive knowledge and experience operating in agile methodology.